Right of withdrawal - how does it work?

Modified on 2025-11-17

You have 14 days to cancel your purchase. The cancellation period begins the day after you as the consumer enter into the agreement. If the last day of the cooling-off period falls on a Saturday, Sunday or a holiday, the cooling-off period is extended so that it also applies to the following weekday.


The right of withdrawal ceases to apply if the service or any of its parts have started to be used (online training, practical training or membership service).


If you want to cancel your purchase, just contact customer service via email or phone.

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