First, of course, you need to be in touch with the other party about the cancellation, and the renter should add their account number to their own information so that the money can be returned to the correct account. After this, the owner should contact Skipperi customer service by email regarding the reasons for the cancellation of the rental and confirm that the rental will not take place and the money will be refunded.
One option worth discussing between the renter and owner is to change the booking dates. For changing dates on bookings that have already been paid, please contact Skipperi's customer service.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article